Policies

Occupancy Policies

We value your comfort, privacy and peace of mind.  All of the following policies are designed to make your visit, as well as other guest's visits, as pleasant as possible.  Please review our Accommodation Agreement for the full agreement.

NO Pets

Do not bring pets or other animals into your accommodation nor keep them on property.  A $250 cleaning fee will be charged for time spent removing the dirt and hair.

NO Children

The elegant nature of our accommodations does not lend itself to children. Accordingly, we cannot accommodate guests or visitors under the age of 18.

NO Smoking

Our accommodations are strictly smoke-free.  Please do not smoke inside your cabin, suite or the lodge.  Ashtrays are provided for the convenience of smokers on the decks, grounds and boat dock.  A $250 cleaning fee will be charged for time spent mitigating the odor.

Check-In/Out

Check-in time is 3:00 PM for the cabins and suites. Check in time is 4:00 PM for the Hot Tub Lake House. Check-out time is 11:00 AM for the cabins and suites and 10:00 AM for the Hot Tub Lake House.

Cabin Requests

Requests for specific cabins or suites will be accommodated to the best of our ability; however, these requests are not guaranteed and it is possible you may be relocated to an alternate unit prior to your arrival.

Extra Supplies

We believe you are coming here to get away from it all, including the daily interruption of housekeepers. All accommodations are stocked with enough supplies–towels, coffee, soap, etc.–to keep you comfortable. Should you need anything extra or want fresh linens, call the front desk and we will get you fixed up right away!

Boats

Guests are solely responsible for properly anchoring their boats and assume all liability for damages resulting from improper anchoring, high winds, rough water, inclement weather or other acts of God.

Jet Skis

Our dock is not designed for jet skis!  If you would like to bring a jet ski, please be prepared to take it out of the water after each use or be proficient in mooring it in the center of the slip.  If you anchor your jet ski to the dock improperly and a storm develops, you will probably sustain significant damage for which we are not responsible.

Lake Use

Swimming, fishing, hiking and the general use of our facilities is at your own risk.  There is no lifeguard on duty.

Rights Reserved

Your reservation is not a rental agreement. We reserve the right to require you to leave without refund for offensive, illegal, dangerous or destructive behavior.

Max Occupancy

Registered guests may invite up to 2 additional visitors per unit rented. Your visitors must be 18 years old or older and may not stay overnight. No more than 8 people may occupy a single cabin/suite at any given time with the exception of the Hot Tub Lake House. Registered guests getting married on property may invite up to 8 people for the ceremony. The number of visitors remaining after the ceremony must comply with the limits set forth above.

Occupancy Agreement

You may download the occupancy agreement to be signed when you check-in, or a copy will be given to you at check in.

Cancellation & Booking Policies

Beaver Lakefront Cabins will remain open unless required to close by a government agency. If we must close, reservations made during any closure will be refunded in full.

Cabin, Suites & Sky Suites

We offer two rate types: Cancel Up To 72 Hours Prior to Arrival or the less expensive Non-refundable rate.

72-Hour Cancellation: We collect a non-refundable 10% booking fee of the total room cost to confirm the reservation the day it is made. Reservations may be cancelled with no further obligation until 3 PM Central Standard Time three (3) days prior to your arrival date. 

Three days prior to your arrival, the remaining balance plus any additional services and taxes will be automatically charged to the card on file at which point the reservation is non-refundable and cannot be rescheduled. 

Non-Refundable Rate: All room sales are non-refundable and cannot be postponed. We charge the full reservation to your card when you book.

Hot Tub Lake House

We offer two rate types: Cancel Up To 5 Days Prior to Arrival or the less expensive Non-refundable rate.

5 Day Cancellation: We collect a non-refundable 20% booking fee of the total room cost to confirm the reservation the day it is made. Reservations may be cancelled with no further obligation until 3 PM CST five (5) days prior to your arrival date. 

Five days prior to your arrival, the remaining balance plus any additional services and taxes will be automatically charged to the card on file at which point the reservation is non-refundable and cannot be rescheduled. 

Non-Refundable Rate. All room sales are non-refundable and cannot be postponed. We charge the full reservation to your card when you book.

Policy Details and the Fine Print

Refunds of Add-On Services. We refund massages, boat rentals, flowers, and ministerial services if cancelled 48 hours before the appointment time. Boat rentals will also be refunded and/or rescheduled, up to the time of departure, due to inclement weather.

To cancel or reschedule, you must contact us by phone during normal business hours and receive a cancellation number. Rescheduling is processed as a cancellation followed by a new reservation. If you cancel or request to cancel and reschedule by e-mail, do not assume we received your e-mail unless you receive an e-mail back from us. We are not responsible for delays in cancellations or rescheduling caused by e-mail problems and e-mails received after hours are considered received on the next business day.

Non-Payment of 2nd Deposit. We will automatically attempt to charge the second payment to the card on file or an alternate card that you specify on the day it is due. If the transaction does not go through, we will contact you by text, the e-mail address on file, and subsequently by the phone number on file to assist you in facilitating the second payment; however, if after making these attempts to contact you and the payment has not been received by 8:00 PM on the due date stated in your confirmation e-mail, we, without further notice to you, may treat your non-payment as a cancellation by you of your reservation, may sell the unit to another person, and your deposit will be forfeited.

We issue refunds to the card(s) used to pay for the reservation.  All deposits placed on file will be forfeited if not used within three years.

Beaver Lakefront Cabins®

1234 County Road 120, Eureka Springs, AR 72631

GPS: 36.388208 / -93.822051

Call 888-253-9210 | reservations@beaverlakefrontcabins.com

Open 8:30 AM to 8:00 PM

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