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cancellation policy map of beaver lake map of eureka springs

Occupancy Policies

We value your comfort, privacy and peace of mind.  All of the following policies are designed to make your visit, as well as other guest's visits, as pleasant as possible.

Check-in time is anytime after 3:00 PM for the cabins and suites and 4:00 PM for the Hot Tub Lake House.  Check-out time is 11:00 AM for the cabins and suites and 10:00 AM for the Hot Tub Lake House.

The elegant nature of our accommodations does not lend itself to children.  Accordingly, we cannot accommodate guests or visitors under the age of sixteen.

Our accommodations are strictly smoke-free.  Please do not smoke inside your cabin, suite or the lodge.  Ashtrays are provided for the convenience of smokers on the decks, grounds and boat dock.  A $250 cleaning fee will be charged for time spent mitigating the odor.

Do not bring pets or other animals into your accommodation nor keep them on property.  A $250 cleaning fee will be charged for time spent removing the dirt and hair.

Requests for specific cabins or suites will be accommodated to the best of our ability; however, these requests are not guaranteed and it's possible you may be relocated to an alternate unit prior to your arrival.

As is standard for most cabin resorts, we believe you are coming here to be by yourselves and get away from it all, including the daily interruption of housekeepers.  All of our accommodations are stocked with enough supplies--towels, coffee, soap, etc.--to keep you comfortable, and should you need anything extra or want fresh linens, please just give the front desk a call and we'll get you fixed up right away.

Your reservation is not a rental agreement. We reserve the right to require you to leave without refund for offensive, illegal, dangerous or destructive behavior.

Guests are solely responsible for properly anchoring their boats and assume all liability for damages resulting from improper anchoring, high winds, rough water, inclement weather or other acts of God.

Our dock is not designed for jet skis!  If you would like to bring a jet ski, please be prepared to take it out of the water after each use or be proficient in mooring it in the center of the slip.  If you anchor your jet ski to the dock improperly and a storm develops, you will probably sustain significant damage for which we are not responsible.

Swimming, fishing, hiking and the general use of our facilities is at your own risk.  There is no lifeguard on duty.

Registered guests may invite up to two additional visitors per unit rented.  Your visitors must be 18 years old or older and they may not stay overnight.  No more than eight people may occupy a single cabin or suite at any given time with the exception of the Hot Tub Lake House.  Registered guests who are getting married on property may invite up to eight people for the ceremony, however the number of visitors remaining after the ceremony must comply with the limits set forth in this paragraph.

You may download the occupancy agreement to signed when you check-in. Cabins & Suites Agreement or Hot Tub Lake House Agreement.